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Bridging the knowledge gap between Global Banking Business Users and Remote Technical vendors
 
Client
Global 500 bank
 
Situation
Client initiated a multimillion dollar global project to significantly improve customer service levels to high networth clients. The project involved connecting multiple legacy systems spread across the world through a web enabled front end application.
 
Key Challenges
  • Consolidation and standardization of business requirements acceptable to business users in multiple countries
  • Translation of business requirements to detailed functional specifications
  • Creation of initial logical design to speed up design & development by offshore team
Solution
Thinksoft Subject Matter Experts participated in the review of all requirements inputs from the business users in multiple countries and created a functional specifications document.

The functional specifications and logical design document were used by the offshore development team for design and coding.

The business requirements and functional specifications formed the baseline for functional integration testing and user acceptance testing.
 
Key Results Delivered
Timely delivery of comprehensive functional specification and logical design documents for a mega project involving 14 countries.
 
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