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Stringent Quality Practices Confirmed

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Outsourced Software Testing


Thinksoft Global Services Inc.
Stark Business Suites
Office No.38, 3rd Floor
500 Mamaroneck Ave
Suite 320
Harrison, NY 10528
Phone: 914 - 358 6416
Fax: 914 - 358 6417

33, Wood Avenue South
Suite 600
Iselin, New Jersey 08830
E-mail: [email protected]
Mr. John Kiley
Mobile: 914 309 9357
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6th Floor, Fleet House
8-12 New Bridge Street
London EC4V 6AL
Tel: +44(0)207 822 8620
Fax: +44(0)207 822 8626
E-mail: [email protected]
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Thinksoft Global Services (Europe)
GmbH Stromberger Strasse 2
D-55545 Bad Kreuznach
E-mail: [email protected]


PO Box 4067,
Dubai, UAE
Tel: +971 4 2684443
Fax: +971 4 2628777
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1 North Bridge Road,
# 1904-05, High Street Centre
Singapore - 179094
Tel: 65 67200724
Fax: 65 67200725
E-mail: [email protected]
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Registered Office/ Mailing address
Thinksoft Global Services Limited
Type II, UNIT-5, Dr. Vikram Sarabhai Instronics Estate,
Chennai - 600 041.
Tel : +91 44 4392 3200
Fax : +91 44 4392 3258
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Branch Offices
Thinksoft Global Services Limited
TIDEL Park : Module # 703 & 704,
7th Floor, 'C' Block,
No. 4, Rajiv Gandhi Road,
Chennai - 600 113.
Tel : +91 44 4392 3466
Fax : +91 44 4392 3241
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MEPZ - SEZ Unit : Plot No. B-17,
2nd Main Road, Phase II, MEPZ - SEZ,
Chennai - 600 045.
Tel : +91 44 4392 3328
Fax : +91 44 2262 3492
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Thinksoft Global Services Limited
Velankani Tech Park,
Block - 1, Ground Floor - North Wing,
43, Electronics City,
Phase - II,
Hosur Road,
Bangalore - 560 100.
Tel : +91 80 4294 5300
Fax : +91 80 4294 5358
E-mail: [email protected]
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Citi Point
Unit Nos.: B - 601, B - 602 & B - 603, 6th Floor,
Andheri - Kurla Road,
Andheri East,
Mumbai - 400 059.
Tel : +91 22 4015 8660 / 4015 8661 / 4015 8662
Fax : +91 22 4015 8663
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Quality Management Systems

Thinksoft Quality Management System has integrated the requirements of ISO 9001: 2000 and ISO 27001:2005 (Information security management system). The requirements of both of the standards have been understood, interpreted into Thinksoft Business specific requirement and deployed through a 5 tier documentation hierarchy.

Thinksoft Documentation Pyramid

  • Policies: These are high level documents that reflect the intent of the business and provide direction for evolving processes with required controls
  • Quality Apex Manual: This is a document that describes the business objectives, the infrastructure, the organisation structure and the processes through which the customer requirements are met
  • Procedures: These are middle layer documents that defines the step-by-step sequence of activities to be carried out for achieving specifc process/standard requirements
  • Process Modules: These are the documents that defines the activities to be carried out by the process owner and the associated interfaces. This document is designed in a flow model to clearly define the roles of all interfaces with the process owner in order to meet the common goal
  • Standards: Standards would ensure uniform application of a policy. Standards are used as reference points to ensure organisational compliance
  • Guidelines/ Standard Operating Procedure/ Templates: Guidelines are intended to provide advice pertaining to how organisational objectives might be obtained in the absence of a standard. The purpose is to provide information that would aid in making decisions about intended goals, and actions that would not create problems

Information Security Management System
This foundation of the Information Security Management Systems Framework rests on the Information Security Policy document and intends to provide the direction and support of the management for information security, taking into account the requirements of the business and in compliance with applicable legal and regulatory requirements.

Thinksoft's Business requirements dictate that information resources that pertain to customers are kept secure. Thinksoft's Business Model has been designed customer-centric and high level of confidentiality is provided to each customer, through strategic Business Units with dedicated client networks.

The Information Security Policy embraces the allied policies that are required, to bring in the controls as required by the standard and the procedures / standards required for effective monitoring of Information Security Management System.

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