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Outsourced Software Testing


Thinksoft Global Services Inc.
Stark Business Suites
Office No.38, 3rd Floor
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Harrison, NY 10528
Phone: 914 - 358 6416
Fax: 914 - 358 6417

33, Wood Avenue South
Suite 600
Iselin, New Jersey 08830
E-mail: [email protected]
Mr. John Kiley
Mobile: 914 309 9357
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6th Floor, Fleet House
8-12 New Bridge Street
London EC4V 6AL
Tel: +44(0)207 822 8620
Fax: +44(0)207 822 8626
E-mail: [email protected]
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Thinksoft Global Services (Europe)
GmbH Stromberger Strasse 2
D-55545 Bad Kreuznach
E-mail: [email protected]


PO Box 4067,
Dubai, UAE
Tel: +971 4 2684443
Fax: +971 4 2628777
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1 North Bridge Road,
# 1904-05, High Street Centre
Singapore - 179094
Tel: 65 67200724
Fax: 65 67200725
E-mail: [email protected]
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Registered Office/ Mailing address
Thinksoft Global Services Limited
Type II, UNIT-5, Dr. Vikram Sarabhai Instronics Estate,
Chennai - 600 041.
Tel : +91 44 4392 3200
Fax : +91 44 4392 3258
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Branch Offices
Thinksoft Global Services Limited
TIDEL Park : Module # 703 & 704,
7th Floor, 'C' Block,
No. 4, Rajiv Gandhi Road,
Chennai - 600 113.
Tel : +91 44 4392 3466
Fax : +91 44 4392 3241
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MEPZ - SEZ Unit : Plot No. B-17,
2nd Main Road, Phase II, MEPZ - SEZ,
Chennai - 600 045.
Tel : +91 44 4392 3328
Fax : +91 44 2262 3492
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Thinksoft Global Services Limited
Velankani Tech Park,
Block - 1, Ground Floor - North Wing,
43, Electronics City,
Phase - II,
Hosur Road,
Bangalore - 560 100.
Tel : +91 80 4294 5300
Fax : +91 80 4294 5358
E-mail: [email protected]
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Citi Point
Unit Nos.: B - 601, B - 602 & B - 603, 6th Floor,
Andheri - Kurla Road,
Andheri East,
Mumbai - 400 059.
Tel : +91 22 4015 8660 / 4015 8661 / 4015 8662
Fax : +91 22 4015 8663
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Clients Speak

Our Clients Testimonials

The following is a partial list of customer testimonials from our global 500 clients
"We believe that by using Thinksoft we will be undertaking a far more rigorous testing process than we could ever hope to achieve by ourselves. We see this engagement as a true partnership and look forward to working with Thinksoft on this project."

- Business Director, Loans, Global 500 Bank

"I would like to take this opportunity to thank you and your team from Thinksoft for the expertise and excellence shown in testing the Brokerage application. My special congratulations and thanks for providing value add, successful tracking and completion of the project, and for the very good integration within the Belgium team. I look forward to an opportunity to work with the team in the near future."

- Brokerage Unit & Wealth Department Head, Global 500 Bank

"I would like to thank all of you, on behalf of our bank, for an outstanding job on the loans testing done. It was a superlative effort from each member".

- Project Manager, Global 500 Investment Bank

"We have been impressed by both the professional approach of the team and their knowledge of wealth management systems. They have been flexible with the schedule and willing to perform freeform testing to maximise their value to this project. They have an excellent 'can do' attitude and also thought 'outside the box', with both suggestions for how the system could be improved from a user's perspective and how training material might be presented to users.

The reporting, always difficult during UAT as the status is continually being updated, has been excellent. This has enabled us to provide definitive status positions at set date points.

In summary, I think I am safe in reporting from both the London and Switzerland perspective, an excellent professional performance from the Thinksoft team on this project as well as being a very pleasant team to work with."

- UAT User Coordinator, Global 500 Bank

"I was particularly pleased with the manner in which you and your team gained a detailed knowledge of the securitisation system and the flexibility shown, given the time pressure we were under. I fully appreciate the fact that we were able to thoroughly test a system that was new to all parties.

I look forward to working with you again in the future."

- CIO , Global 500 Investment Bank

"Your service went beyond UAT execution. Thank you for assisting the users when they were uncertain with the new functionalities and for the 'on the job training.

I do regret that you team had to spend so many nights and weekends in the various testing phases - so much so that they were unable to see this beautiful country. We will organize a ' tour' next time round, and we look forward to working with you and your team in future releases and other projects."

- Global Project Head, Private Banking Convergence Project

"I would just like to formally thank your team for all the efforts put into making this release UAT phase a great success. The team showed great dedication and flexibility in achieving UAT completion successfully within the schedule."

- UAT User Coordinator, Global 500 Investment Bank

"...very professional and methodical approach…very responsive and accommodating to specific situations/requirements from customer perspective…very thorough and detailed in test planning and execution... Overall - a very satisfying experience."

- Assistant General Manager, One of the largest Banks in Asia

"A Big Thanks to you all and the team for the great job you have done!!!!!!!

We were really pushed, and you have done a great job in delivering what we required and in a very tight time frame.

An awesome job all round."

- Director IT, Global Markets Technology

"The Thinksoft team has performed an excellent job in carrying out the UAT for this release. It was good to work with Thinksoft again.

I am always confident in working with Thinksoft and trust that this UAT has been a success."

- Technology Director, Consumer Banking Group

"Thank you all for a great overview on Thinksoft's support in bank's software development programs. The commitment of all the team members is exemplary and the enthusiasm infectious. Our team was thoroughly impressed by the entire set-up, the people and the dedication to support us. We have had an extremely successful last year, and hope and count on building further in this year on our experiences in the last 3 years. We will face new challenges, and I am sure we will all step up to the task."

- Technology Director, Global 100 Bank, Europe

"I have completed my review of user manual for the application today; the entire volume being close to 600 pages. I would like to inform you that Thinksoft has done a commendable job in preparing the manual. The details that have been captured in the user manual would help our end users in a big way."

- Project Manager, Global 500 Financial Services Company

"I think the effort put in by the entire Structured Deposit Management System team was phenomenal..."

- Project Manager, Global Support Unit

"I would like to thank you for work well done. The people were knowledgeable about the testing process, the test cases, and the applications were very easy to work with."

- Vice President, Private Banking Group

"I would like to express my appreciation for all the work you and your team have put in towards ensuring a successful IST for Investment Objective Management … Also, a number of defects were raised that had slipped through earlier ISTs, which indicates to me that a much more thorough job of testing is being done by Thinksoft than done previously."

- Private Banking Group, Japan

"Just a quick note to say thanks you for all your efforts in UAT for Statement Targeting. It was a pleasure working with you, I was very comforted by your thoroughness, and I look forward to working with you again."

- UAT User Coordinator, Global 500 Investment Bank

"The Team performed a good job in a difficult working environment; particular mention should go to those who were involved in the testing for 'Variable Pricing' development as this demanded a great deal of effort and commitment to see it through to sign off."

- Project Manager, Global 500 Bank

"Your guys did a great job on this release considering the constraints. Well done."

- Program Manager, Global Markets Technology, Global 500 Investment Bank

"- Highly responsible and dependable.
- Proactively achieved more than their assigned scope in order to make project succeed.
- Positive and friendly attitude even under tight schedule and stress.
- Highly detailed and quality minded. Did not settle for anything less than 100% accuracy.
- Patient and attentive to a different language user group."

- Business Systems Conversion Manager, Global 500 Financial Services major

"Thanks to your support, we have since been using the software without any critical issue."

- IT Manager, Global 500 Financial Services Company

"Just a quick note to let you all know that the release implementation over the weekend was successful. The conversion of all existing credit plans has been verified. It is now live.

Many thanks for your efforts and contribution to this successful project."

- Project Manager, Global 500 Bank

"The project was successfully implemented at the weekend and has now been live for the last few days. Now that we can breathe a sigh of relief I wanted to take this opportunity to say: - THANKS and WELL DONE.

All projects have 'challenges' (sometimes called impossibilities, problems, waste of time, etc.) and timescales are always one of the most difficult challenges a project is faced with. For this project, the timescale challenge was HUGE and just to make it a bit more interesting we had to cope with the festive season vacations. The challenge set to us all meant that every phase of this project was a huge challenge, yet phase after phase the team delivered!

There are many contributing factors for success on this project I would like to identify the focus, ownership, effort, diligence and teamwork demonstrated by everyone in this team.

You have been a fantastic team to work with, and I personally look forward to working with each and every one of you again."

- UAT Coordinator, Global 500 Bank

"I was happy with the way UAT was managed overall; test approach and schedules were reviewed throughout the UAT phase enabling us to encompass extra requirements and drop others. The on-site coordination of test resourcing was a great help."

- Project Manager, Global 100 Bank, Europe.

"Thank you for all the help in rolling out the insurance system on time.
Wish you the very best"

- Insurance Head, Global 500 Financial Services Company

"The testing on the release went extremely smoothly resulting in a completely incident free release and post-release period. In addition, the Thinksoft team were extremely efficient in dealing with a production issue that arose towards the end of the release test cycle, which required significant and immediate attention in addition to their planned release activities."

- Functional Project Manager - Loans Testing, Global 100 Bank, UK

"The team was extremely helpful and amenable in ensuring that the testing was completed in a timely manner. Their knowledge of the application certainly helped greatly with the testing. Members of both the client's subsidiary's team and of our team were extremely impressed."

- Program Manager, Global 100 Bank (UK & USA)

"In my opinion the success of the project is 100% dependent on the Thinksoft team's work, skills & team management. I believe that their dedication and commitment to the project is very unique, and many people can not deliver as high quality work. Our expectations for the next UAT project are on a very high level."

- Business Coordinator, Global 100 Financial Services Organization, Finland

"I'm writing you this email to express my opinion regarding the ThinkSoft team that is handling our project. I congratulate ThinkSoft for having such a professional and dedicated team. To be honest, we didn't know who or what ThinkSoft is, but after the first meeting with the CEO of the company we were impressed, and that feeling only grew better after the actual work started.

The team has handled the phases of the project in a very professional manner, and this only confirms the experience and knowledge of the team members. Their dedication in the work and in the way they interacted with the employees of the company only made this project to be as smooth as possible.

So far, we are very pleased with the output of their work and deliverables, and we wish ThinkSoft all the best in their future business."

- CIO, Investment House, Middle East

"I just wanted to extend my appreciation to the Thinksoft team for the sterling turnover of AAA Business Requirements documentation. The performance of the team has been exemplary."

- Program Manager, Global 100 Bank, UK

"I would like to thank you and your team for the good job done so far. You have helped tremendously in raising defects and identifying the gaps between our requirements and the deliverables. Your Business Analysts and testers have been very meticulous in verifying the PFDs and Prototype against the system functionalities. The quality of work and meticulous attention to details is commendable. Your team has also added value by giving their inputs on how the system should behave, what reports should be generated and even what controls should be in place.

Given our resources, we would not have been able to accomplish what your team has done within such a short time. Please convey our thanks and appreciation to your team."

- Business user coordinator for UAT, one of the top Banks in Singapore

"As many of you may have heard, I received a President's Plate Award yesterday for 'Generating Innovative Solutions'. The award was reflective of the step change in our Data Warehousing solutions achieved over the last couple of years.

Although an individual award, it reflects directly on the ability of everyone in the team to adapt and deliver under difficult circumstances and in an orchestrated manner to a defined tune. I wanted to briefly thank everyone for their contributions,

Thinksoft and development vendor have played their part as our partners, please do not let this go unnoticed in your organisation and feel free to extend my thanks by forwarding this note to staff present and past who have worked on our project."

- Datawarehousing Project Manager, Global 100 Bank, UK.

"Thinksoft has done an exemplary job, and having raised expectations to levels never seen before, the challenge now is to keep them there. Please convey our heartfelt appreciation to the team."

- Project Manager, a leading Consumer Finance company

"TGS certainly delivered on the testing front. Our confidence in our application software and its ability to significantly contribute to our business has increased greatly now."

- General Manager - IT (Core Banking Project) of an Asian Bank

"TGS involved in the project at the early stages - in the requirements phase; worked with analysts, understood our requirements, and how the application is likely to meet such requirements. Hence, it could identify and plug gaps, prepare test strategy, and execute testing effectively.

TGS's approach made a huge impact on the turnaround time for test cycles. The amount of detail, depth and knowledge that TGS had on what has been wrong with each release gave our development team enough time to fix defects. This produced extremely fantastic results for us."

- Global Program Manager of a bank's Global Markets Technology

"The real value-add TGS provided was the ability to scale up and achieve rollouts on time without compromising on quality."

- Director of Global Market Technology

"We believe that by using Thinksoft, we will be undertaking a far more rigorous testing process than we could ever hope to achieve by ourselves. We see this engagement as a true partnership."

- Business Director (Loans) Global 500 Bank

"We were highly satisfied with the overall roll out of the project. Working with Team TGS was rewarding for the quality of deliverables and value addition."

- Quality Leader - Global 500 Bank in Europe

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