Financial Software Testing Company
Quality Risks in Outsourcing - Challenges and Strategies - London Quality Risks in Outsourcing - Challenges and Strategies - Paris
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Outsourced Software Testing


Thinksoft Global Services Inc.
Stark Business Suites
Office No.38, 3rd Floor
500 Mamaroneck Ave
Suite 320
Harrison, NY 10528
Phone: 914 - 358 6416
Fax: 914 - 358 6417

33, Wood Avenue South
Suite 600
Iselin, New Jersey 08830
E-mail: [email protected]
Mr. John Kiley
Mobile: 914 309 9357
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6th Floor, Fleet House
8-12 New Bridge Street
London EC4V 6AL
Tel: +44(0)207 822 8620
Fax: +44(0)207 822 8626
E-mail: [email protected]
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Thinksoft Global Services (Europe)
GmbH Stromberger Strasse 2
D-55545 Bad Kreuznach
E-mail: [email protected]


PO Box 4067,
Dubai, UAE
Tel: +971 4 2684443
Fax: +971 4 2628777
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1 North Bridge Road,
# 1904-05, High Street Centre
Singapore - 179094
Tel: 65 67200724
Fax: 65 67200725
E-mail: [email protected]
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Registered Office/ Mailing address
Thinksoft Global Services Limited
Type II, UNIT-5, Dr. Vikram Sarabhai Instronics Estate,
Chennai - 600 041.
Tel : +91 44 4392 3200
Fax : +91 44 4392 3258
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Branch Offices
Thinksoft Global Services Limited
TIDEL Park : Module # 703 & 704,
7th Floor, 'C' Block,
No. 4, Rajiv Gandhi Road,
Chennai - 600 113.
Tel : +91 44 4392 3466
Fax : +91 44 4392 3241
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MEPZ - SEZ Unit : Plot No. B-17,
2nd Main Road, Phase II, MEPZ - SEZ,
Chennai - 600 045.
Tel : +91 44 4392 3328
Fax : +91 44 2262 3492
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Thinksoft Global Services Limited
Velankani Tech Park,
Block - 1, Ground Floor - North Wing,
43, Electronics City,
Phase - II,
Hosur Road,
Bangalore - 560 100.
Tel : +91 80 4294 5300
Fax : +91 80 4294 5358
E-mail: [email protected]
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Citi Point
Unit Nos.: B - 601, B - 602 & B - 603, 6th Floor,
Andheri - Kurla Road,
Andheri East,
Mumbai - 400 059.
Tel : +91 22 4015 8660 / 4015 8661 / 4015 8662
Fax : +91 22 4015 8663
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"We believe that by using Thinksoft we are undertaking a far more rigorous testing process than we could ever hope to achieve ourselves. We see this engagement as a true partnership."

- Business Director (Loans) Global 500 Bank

Critical Success Factors

Software Testing Critical Success Factors

Banks and financial institutions often depend on external vendors to develop their software applications owing to various business considerations. Software developed by these vendors must be tested thoroughly for defects, as these could prove very costly for these organisations, in terms of both business and market loss. When selecting a testing partner, technology and business leaders of the banks must consider the following Critical Success Factors:

Domain Role in the Testing Process
Domain focus helps the testing partner ensure functional coverage of the entire testing process. It is this domain knowledge that helps visualise scenarios replicating the business user thought process. Domain focused testing teams are able to acquire knowledge quickly and comprehensively, as they are already familiar with the workings of the financial services sector. Customers find that product/process knowledge transfer to such teams is much faster than that to test teams who are not specialised in financial services.


Testing Core Competence Structured Methodology
Structured test methodology, right from scoping/ sizing up to rigorous test execution and defect management is a key success factor. This comes from the learning's and best practices garnered over multiple engagements so that you do not "reinvent the wheel".


Metrics based Effort Estimation
Many a time, functional test effort estimation is done by adhoc techniques such as percentage of development effort, or effort based on time/resource availability, etc. A scientific approach to estimation leads to proper project planning and avoids last minute crisis.


Disciplined Test Management
Some of the key components of test management include effective systems of reviews, metrics-driven testing processes, standardised documentation of test ware, and optimum usage of automation techniques.


Proactive Risk Mitigation
As testing is the last control point before the software goes live and as this phase is usually the most compressed due to delays, proactive risk mitigation is the key to ensure adequate testing within available timelines.


Global Testing Delivery Model
Can your testing partner bring a proven global delivery model, especially in an area with high business user involvement?


Pioneering Testing Careers
Testing being a specialised activity, the partner needs to be effective in building careers in testing. In an organisation which offers software development, maintenance, etc., apart from testing, testing tenures are seen as "Punishment postings" and are often looked down upon. A specialist testing partner can create levels of excellence within testing thus providing a fulfilling career path.


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