Financial Software Testing Company
Quality Risks in Outsourcing - Challenges and Strategies - London Quality Risks in Outsourcing - Challenges and Strategies - Paris
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Outsourced Software Testing

USA

Thinksoft Global Services Inc.
Stark Business Suites
Office No.38, 3rd Floor
500 Mamaroneck Ave
Suite 320
Harrison, NY 10528
Phone: 914 - 358 6416
Fax: 914 - 358 6417

33, Wood Avenue South
Suite 600
Iselin, New Jersey 08830
E-mail: [email protected]
Contact
Mr. John Kiley
Mobile: 914 309 9357
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UK

6th Floor, Fleet House
8-12 New Bridge Street
London EC4V 6AL
Tel: +44(0)207 822 8620
Fax: +44(0)207 822 8626
E-mail: [email protected]
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Germany

Thinksoft Global Services (Europe)
GmbH Stromberger Strasse 2
D-55545 Bad Kreuznach
Germany
E-mail: [email protected]

Dubai

PO Box 4067,
Dubai, UAE
Tel: +971 4 2684443
Fax: +971 4 2628777
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Singapore

1 North Bridge Road,
# 1904-05, High Street Centre
Singapore - 179094
Tel: 65 67200724
Fax: 65 67200725
E-mail: [email protected]
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India

Chennai
Registered Office/ Mailing address
Thinksoft Global Services Limited
Type II, UNIT-5, Dr. Vikram Sarabhai Instronics Estate,
Thiruvanmiyur,
Chennai - 600 041.
Tel : +91 44 4392 3200
Fax : +91 44 4392 3258
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Branch Offices
Thinksoft Global Services Limited
TIDEL Park : Module # 703 & 704,
7th Floor, 'C' Block,
No. 4, Rajiv Gandhi Road,
Taramani,
Chennai - 600 113.
Tel : +91 44 4392 3466
Fax : +91 44 4392 3241
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MEPZ - SEZ Unit : Plot No. B-17,
2nd Main Road, Phase II, MEPZ - SEZ,
Tambaram,
Chennai - 600 045.
Tel : +91 44 4392 3328
Fax : +91 44 2262 3492
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Bangalore
Thinksoft Global Services Limited
Velankani Tech Park,
Block - 1, Ground Floor - North Wing,
43, Electronics City,
Phase - II,
Hosur Road,
Bangalore - 560 100.
Tel : +91 80 4294 5300
Fax : +91 80 4294 5358
E-mail: [email protected]
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Mumbai
Citi Point
Unit Nos.: B - 601, B - 602 & B - 603, 6th Floor,
Andheri - Kurla Road,
Andheri East,
Mumbai - 400 059.
Tel : +91 22 4015 8660 / 4015 8661 / 4015 8662
Fax : +91 22 4015 8663
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"I think I am safe in reporting from both the London and Switzerland perspective, an excellent professional performance from the Thinksoft team."

- Project Manager, Private Banking Group, A Multinational Bank

Value Drivers

Value Drivers

Thinksoft (Winner of Deloitte TechFast500 Asiapac 2006,2007 and 2008) is a specialist in financial software testing with over 10 million person hour track record for global clients in USA, UK, Europe, India and Asia-Pacific.

Through our domain focus, structured testing methodologies, offshore delivery and test automation expertise, we help clients realize 'business ready software', compress timelines and reduce software product life cycle costs.

To enable you to evaluate the direct and indirect benefits of partnering with us, a domain focused independent testing company, we have created a set of 6 indicative metrics called Value Drivers. They are:

Each value driver has a favourable impact on one or more of the factors Quality, Time, Cost and Risk.

Coverage Quality
Functional coverage: By evaluating the number of functional defects that are transmitted to the delivered production system we can ascertain how well the coverage of documented functionality is achieved. Nil functional defects indicate a rating of 100% coverage.

Quality of requirements assurance process: A favourable trend in the Functional Coverage metric means maturity in the Requirements Assurance Process. This is shown by plotting a graph of the relevant data over multiple engagements.

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Domain Value Add
You can measure the domain value add, that we bring to a project, by evaluating the contributions of domain teams and business analysts through their review work.

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Time to Market
Reduced time for knowledge transfer: A two dimensional core competence (financial domain knowledge and testing) ensures that clients need to spend far lesser efforts on knowledge transfer to Thinksoft teams as compared to test teams which are not specialized in this domain.

Planning parallel to development: This enables client to compress the project timelines without compromising on the quality of testing. A 10 - 15 % overall compression can be achieved by scheduling testing activities in parallel to development activities.

Test automation: Significant reduction in test execution cycle times can be achieved through Automated Regression Test Packs (ARTP)

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Resource Scalability:
You can measure the benefits of outsourcing your resource requirements.

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Cost Reduction
Offshore delivery: Offshore testing efforts help you realise significant cost savings (45% cost saving from onsite to Offshore - Source: Deloitte Research financial services industry view point April, 2003)

Business user time saved: The longer the engagement, the more we can substitute for business users, thus helping the latter to focus on their core business operations. There are thus, significant cost benefits of re-deploying fully loaded costs of business users' time.

Opportunity revenue gained by business users: Revenue earned by business users in core business operations with the time saved from independent testing.

Savings on early defect removal: Removing defects early in the product life cycle saves repair and product support costs.

Avoid imputed costs of defects: A lot of research has indicated that the imputed and invisible costs of software defects can be enormous. According to one report (Source: Contingency Planning research, Computerworld; Eagle Rock Alliance) these are estimated at $25,000 - $500,000 per/hour / defect. These arise due to many factors like:

  • Revenue loss
  • Fall in Customer service levels
  • Loss of Brand Value
  • Lowered Share price
  • Potential for Liability/Litigation
  • Repair Costs

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Initiatives
Special initiatives: Many initiatives taken up by TGS specific to each relationship that benefit clients materially.

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